Shipping policy

SHIPPING & DELIVERY POLICY

Last updated November 20, 2020



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://mappora.com/pages/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Standard shipping on all orders.

We work with 30+ shipping providers around the world. The shipping provider used depends on several factors, including the country of production, the country of delivery, the shipping method selected, and more. You can always see the available shipping methods and providers where you place an order. You can find a list of our distribution partners in our FAQ.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Standard shipping is valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders cannot be shipped to P.O. boxes.

Our shipping providers currently don't support orders bound for military installations (US or British): BFPO (British Forces Post Office) or APO (Army Post Office).In such cases, we advise asking customers to provide another shipping address.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://mappora.com/pages/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: contact@mappora.com